My husband is Randy. It am referring to myself in this review. (Faith) I went to the Rancho Santa Margarita shop and had a wash and haircut from a wonderful young lady named Hannah. I had a very stressful day and am preparing for a pretty big surgery in a few days. She took her time washing my hair and massaged it to calm me down. Then proceeded to give me the best haircut l have exer had. And l am 48 years old! I've had cuts upwards of $60. and never had one this good or been treated so kind, as it was not a "haircut nicety". She was honestly concerned about me and made me laugh. Want relaxation, forget getting a massage. Just go get a haircut from this lovely young lady. Thank you Hannah! Faith (Go Army!)