maybe be nice to your clients?
A couple of days after knee surgery, I came in still on crutches, weak from the procedure and on pain medication. Vicki was my stylist and i’m still shook by how horribly she treated me.
My hair had grown to the middle of my back and i’m blessed with thick luxurious locks..
instead of treating those locks with kid gloves and a deft hand, Vicki, after washing my hair, was violently yanking her comb thru my hair and creating clumps that she would in disgust throw on the floor. Vicki continued to assault and manhandle my hair until she was finished. all the while she kept say my hair was too thick and too long. it’s not like i came in with dreads that she had to work through. just a standard ponytail.
Again i was too weak and out of it to protest. i was in a bit of a sleep-deprived, post-surgical, hydrocodone fog. i could see that other stylists and patrons kept looking over at her ritual abuse, yet no one bothered to say anything. Vicki then insisted she needed to thin my hair and haphazardly began to hack away. Vicki berated me for having cut my own bangs between salon visits. (really? schedule has been a wee bit full, jerk!) And the peace de resistance of this trauma inducing visit was when she smacked me, wagged her finger in my face, and warned me never to cut my own bangs again! wow. i sleepily paid and tipped her for the abuse. haven’t been back.
takeaways?: 1) have someone stay with you during your visit just in case someone decides to assault you with a comb and pent-up rage.
2) maybe another stylist or even the manager could have spoken up to protect a client. why didn’t anyone?