I went to this salon for about 12 years. Peter Barton was my colorist. He used to talk about my friends and keep me entertained while he did a great job on my highlights.
I've always found him unprofessional, in the way he speaks of other clients, the way he pulls my hair out after washing (I stopped letting him brush me out years ago and ask his assistants to do), the way he speaks to his assistants (demands and speaks down to), and the way he has handled a last minute reschedule (not understanding, compassionate, open, and uses unprofessional language).
I don't like to make people lose their jobs so instead of going to management I told him how I felt about his unprofessional behavior and lack of consideration for others. When I told him I will go to another stylist he accused me of being rude. One week later I call to see what time my appointment is and they tell me I am not allowed to go to the salon because Peter Barton is my stylist and he doesn't want me to see another stylist.
Owner AL Perez said he didn't want any retaliation from Peter so he personally will not see me. Stated "Peter is your stylist." I explained I am not property and will not be treated as such. He said nobody will work with me because Peter has forbidden it. I guess Peter Barton runs he salon because the oweners are afraid of him.
I am leaving the country soon and have no recourse for finding another appointment at now 6:22 PM on a Fri in a storm before my vacation. This salon prefers to keep it's unprofessional team member ("because he's been here 22 years" and "I don't want any trouble"), Peter, than to honor their client of 12 years.
Also Peter badmouthed the owner so badly I won't provide details here.