Wish I had read the negative reviews and saved my time and money because they’re 100% accurate. I made an appointment for color correction. I drove 2 hours and was SO excited to try this specific stylists based on recommendation from the salon and her awesome IG pics. She seems knowledgeable and from what I saw in salon and on her page - she CAN do amazing hair. However, I'm leaving less than 5 stars due to how I was treated. Upon arrival the stylist immediately said she would be making me wait 10-15 min so why don't I "go out and get a coffee." No hello, nice to meet you just.... "Sooo...Ill be making you wait." OK, no big deal, not everyone is congenial I thought. When I returned within 10 min, I ended up waiting even longer than predicted and in fact she was 40 min late for my appointment. I did have somewhere to be after and was totally willing to adjust my plan but when I asked for an update on timing I was met with a sort of annoyance as she perceived I was trying to "rush her". All I wanted was some communication so I can make needed adjustments to my schedule and inform my friends of my change in timing as I was told on the phone to budget 4 hours not 6.5-7 hours for the service. In fact, I just felt I was an imposition to her the entire time I was there especially when she said she could have made more money scheduling someone else since she concluded she wasn't able to bleach my hair. Also, despite being there for 5 hours I was never offered anything, not even a sip of water despite seeing every other client being offered coffee, tea, and water upon arrival. I had to ask her assistant for water. i got ONE small cup of water. I was dying of thirst. She did her best to color correct so really nothing bad to say about her skill level. I did expect a little more based upon her IG but I guess she isn't a magician and didn't have a good foundation to work from so can't fault her on how much I HATE my look however, I do wish there was more care taken for a new client that drove 2 hours and was looking for some TLC. Instead I was treated pretty sloppily - water allowed to drip down my back so I was sitting in soaking wet drape for most of the appointment, no refreshment offered, hair color slapped on and flying all over, and the blow out and styling of my hair was also pretty amateur - left with a lot of frizz (could you afford some product and a decent hair dryer???), then rushed out without any aftercare instructions provided (I was told to message her but I received no reply after two attempts). Overall just not a good experience. I saw others being treated much differently with a lot of attention to ensure a good look so I'm not sure why I was minimized. She isn't cheap to say the least and I left feeling like I spent