I called to see if I could check in over the phone. Kayla, who answered, was rude and short and said, "Nope, you can do that on the app." And actually hung up on me! This was after I stopped in the day before and they had a long wait. I called her back to ask for a manager and told her she needed to work on her customer service. She said she was the store manager! She told me she would take my info. And her owner would give me a call...what a joke! I told her I would contact the owner myself. She hung up on me again! If this isn't any indication of how they cut hair... bad attitudes, irritated, and rude...stay away from this place!!!