For me, going to Shirley was a waste of money. I was very disappointed when Shirley Gordon cut my medium to shoulder length hair. I asked for a "trim" with only a few layers. I asked for a few layers because I knew my hair had grown significantly and some of the layers had grown out. Shirley cut my hair short with several layers. She cut anywhere from 3 to 5 inches off and cut the top of my hair very short. I had been growing out my hair for the past year and a half and measuring it for progress. The amount of hair she cut off will take at least a year or two to grow back. When she finished I looked in the mirror and my hair looked aweful. I am very disappointed with her service and will not return. I wish I had never let her cut my hair. I paid $150.00 for a touch up and trim that was devastating to me. In addition, the relaxer touch-up was underprocessed. You can see the difference between the hair that was recently relaxed and the older relaxed hair. Shirley did not do what I asked of her. A trim is not 3 to 5 inches cut off the hair. I will never return to her salon.