Laura is an AMAZING stylist and a true feather in the cap of The Studio, which I have found to be a very welcoming place! :) What I love is how much Laura really takes the time to understand what you want, is honest about what you can expect, and delivers high quality service while also making the conversation fun! I’ve gone to her for years! One time, I wasn’t happy with our first outcome (the day I realized red tones was not working for me anymore, and that was on me) and she offered to for free and using her own time (meaning she’d have to multitask and work like crazy) to fix the situation. That was also 1 time out of the literal millions I’ve been at this point where I’ve been so happy with the results because they are exactly what I wanted/needed!!!! Bottom line: when you aren’t happy, she makes it right. That shows an amazing amount of kindness, character, and customer service! I have never left The Studio without 100% satisfaction (and 110% on my extra fun balayage days)! Highly recommend!