I went there on Monday 11/28 for a long layered shag cut and hair color. The cut was okay (I found out after it was uneven). The color was terrible, it was not at all what I wanted, it didn't even match the color on the color swatch. I wanted a lighter shade of brown, like an ash blonde. what I got was a orange, golden orange hair. I told Brandi that I had a lot of red highlights in my hair. I also told her I did not like the color. When it was wet it even looked worse, Brandi told me it would not look like that when it was wet, well it did. I went to another hair dresser to tone, she was able to take that orange color out. She even fixed the uneven cut. my hair is not quite the color I want but it will be next time. I would like to get some of my money back ( I paid $105) but they make you sign something when you get your hair colored. My advice do not go here, this hairdresser (Brandi) would not even listen to me when I told her I didn't like it, it was too orange and golden color. I will never ever go back to Smartstyle hair salon in Walmart on Normandy.