This is the worst hair salon in Orlando. I called on Saturday to request an appointment at 5:30. She said no problem whatsoever and to come on in. I get there and before I could open my mouth the manager states we are not taking anymore clients. I explained that I called on Saturday as well as did a follow-up call this afternoon (07/18) and was told to come in. The manager proceeded to give me an attitude and had no regards to what I was trying to explain. Her and the other person who does hair are the most unprofessional people I have ever come across. Based on the reviews, I have read prior to posting; your best bet is too go down the road 1.6 miles to Hair Restoration where you receive exceptional customer service and quality work!!!