Do not book if you TRULY have long thick hair. I came in with about 40% heat damage to my hair. This stylist offered little to no expertise or options. It was "cut or not". When I decided to not cut and instead get a trim and transition style, the stylist had nothing to offer but "twist it up". When I became frustrated with her lack of engagement, she continued to deflect, stating "your frustration isn't with me, it's with who fried your hair". After probing for other options and MY offering of alternatives, one after the other were knocked off of the list due to her not having the supplies or the experience with hair my length. Not transparent at all about actual level of hair knowledge and ability to work with any type of hair texture and curl pattern. I left with my hair in 4 big sections. Take your money elsewhere.