I have always had a great experience with the hair department of HP college. When I was in high school, I got my hair (and makeup) done there for prom, and just recently for a wedding. Unlike the hair department, which is at a different building in Palos Hills, today was actually my first experience with the spa/makeup department (the other building). I had made my appointment a week or two in advance, and was told the day of the appointment that no one was there to do my makeup. So, I don't understand why they make appointments if you can't promise that your students will be there...Anyway, I highly suggest the hair department (5 stars separately). If you make an appointment for makeup, you may show up and no one be there to do it.