I came to visit fam in Kentucky and this place was recommended by them. I show up and i see a customer and employee talking so I see a clipboard and just sign in and wait to be called. Well, in comes a customer and they greet her and ask her if she has an appointment and sign her in. By now I’m thinking, ok maybe they signed her in because she had an appointment. 10 min and no one says anything to me. A second customer walks in and they greet her and ask her if she has an appointment...just like the other customer. Finally I go up to the counter and ask the lady if they take walk-ins. She replied that they do but prefer you have an appointment because they were busy. I said, “y’all saw me standing here and said nothing to me! I thought all I had to do was sign in!†She had nothing to say. There was 3 employees there and not a single one said a word to me and they clearly saw me standing there waiting. Maybe this place doesn’t like Hispanic people or just assumed I didn’t speak English. Not sure what it was but they were very rude. I would not recommend this place to anyone. BTW I went to Kiddie Kutters and they were great!