Overall the experience was a bit frustrating, the woman who did my hair failed to carry out my requests, for example if I asked her not to dye my hair in a particular way, she would be upset and continue on and do it despite my refusal. The appointment was filled with remarks such as an agressive "you're fine" and "since when did you become a hair expert?" Though the dye job was lack-luster, the cut over all was satisfactory. For a simple trim or cut, I'd recommend, but if you're expecting any kind remarks or extraordinary results, I'd look elsewhere.