Two trips, 10+ hours, $200 for color service and the worse salon experience I’ve had in years. Not to mention, the end result is not what I requested. While I was hesitant to ever go back after spending the majority of my weekend in the salon, I wanted to give Latoya one last chance to demonstrate that she was capable of achieving the color I requested. She offered to fix the color, but then ignored my attempts to reach her for an appointment to do so. LaToya lacks professionalism and very basic customer service skills. She talks negatively about her coworkers and other local hair stylists. Very poor first impression as a new client. Highly recommend you avoid wasting your time and money.