Ive been going here for more then 2 years, and i have to say that 95% of the staff is good. That said, one of the stylist really needs some coaching. She has cut my hair twice and both times she gets fixated on 1 inch and i am fairly sure she does not know how much an inch is. Both times she has taken 2 more inches off. She also really needs to slow down, maybe that's why she takes so much hair off because she keeps cutting the same areas because she is in such a hurry. There was no one in the waiting room so no need to hurry. When she uses her scissors she pulls hair more then she cuts, either she needs to sharpen her scissors or she needs to slow down. After the first time i said i wouldn't go back to her and i have left when i seen she would be my stylist, today i decided to give her a second chance. I figured she has been their a few months now and maybe she had gotten better. She had not.
Every other stylist has done a fine job and i haven't had a single complaint.