Amazing experience. I went there for the first time a few months ago. I have long, very thick hair. I got a full foil plus a haircut and both were great. My color was amazing and she took time to talk about what I wanted and oh boy she delivered. The haircut was my best cut I've ever had. My hair is partially straight and partially curly, which makes it difficult to cut, but it looked amazing. They used great products which admittedly are expensive (but it's Aveda, what do you expect?) but work great. They were not pushy about selling product either, which I appreciate. Overall amazing in every way. I'm looking forward to scheduling my next visit in a couple weeks!