The owner is very unprofessional and rude. I had an appointment for my son at 4:30, and the stylist didn't start cutting his hair until 5:00. When I inquired about the long wait, the owner snapped at me. She said in a very rude, hostile manner, "This is a service business. Do you want your haircut or not?" The owner displayed this hostile behavior in front of the other children and customers at the salon. I couldn't believe how inappropriate and unprofessional she was with me. After my son's haircut, I told the owner based on the customer service I received, I would never come back. Her display of agitation clearly showed that she does not know how to effectively run a business. However, the stylist, Kelly, was pleasant and did a nice job. Too bad she has to work for such an obnoxious woman. If she wasn't the owner, she would be fired by now I'm sure. I don't recommend this place to anyone. The customer service displayed by the owner was beyond horrible. There are plenty of salons in Woodbury to go to where you will be treated with respect. The owner clearly has an anger management problem. She displayed anger from the very beginning of my inquiry about the time. Not to mention she specifically told me if I had a problem with her to tell her directly and not post it on Facebook. I did both: I confronted her about her inappropriate behavior and posted it on Facebook so others can make an informed decision about whether or not to give her their business.