I am VERY picky, about color, about style, about hair products. No matter what I ask Mike to do with my hair: pageant big or smooth and straight he never lets me down - we do a consultation each appointment as if it were my first and I always leave the salon with gorgeous hair and feeling years younger! Apparently the apple does not fall far from the tree because my 10 year old son is just as picky and Mike does a consult with him and gives him exactly the hair he wants (not too long, not too short). I have a second son, 12, that is NOT picky and wants an efficient hair cut. Tony does a wonderful job with him, makes mom (me) happy and doesn't take too long. The environment is inviting and light hearted. Great experience! You should definitely book an appointment!