I went in w coupon for color/highlighting, came back with an awful job where I had red streaking across the highlights. The first time she did the highlights she noticed that you couldn't even see them so she had to redo them. Then the second time they had red streaking in the blonde highlights. It was well past closing and she was alone so I came back the next day to see the manager. She said she could fix it and stripped all the highlights out. I asked if I could have the money back for the highlights since I did not receive highlights and was told they would call the owner. The owner said because I had a coupon they would not refund the money. I told her that a coupon has nothing to do with the fact that I paid money for highlights and did not get highlights. The coupon was for a color not highlights. I will never go here again.