edit: Lowered from 2 stars to 1 star bc of deceptive pricing. It’s been like 4 months and they haven’t updated the pricing on their website and I really doubt they plan to. Also my photo disappeared mysteriously so here it is again
Incompetence or I was tricked? I was impressed by the good reviews and the low $21 starting price of a mens cut. I called and specifically asked for a $21 level stylist and was given the choice of two, one of whom was a barber, so we chose her. However, my husband was charged $35, not $21. I called and they said that just a haircut is $21 but if he also got a beard trim, it goes up to $35. I explained he didn’t get a beard trim and wasn’t even shampooed. The receptionist said she would just check with the stylist and put me on hold. Then she tells me actually their men’s cuts start at $29 and actually, the stylist who cut my husbands hair had been bumped up so her cuts are now start at $35 and that the person who booked the haircut wasn’t very familiar with the pricing structure. I pointed out that the website says $21 and she herself just said it was $21. She says she misspoke and the website is wrong. They did end up refunding me the difference. Neat space and decent haircut though.