Called to make an appointment. I said I could be there slightly after 3, about 305 or so. She said that was fine and I'd see her then. When I walked in, I could tell that the salon was outdated. Pictures on the wall were of outdated hairstyles, there were mannequin heads with AWFUL wigs on them and the whole place just looked dusty, dirty and dingy. When I went in, she was coloring someone's hair and said it would be a short wait. I waited over 35 minutes for her to finish this lady's hair, when i was told i had an appointment. While I waited, 3 other customers came in and she told ALL of them it would be 20 minutes. She finally puts me in the chair and proceeds to absolutely butcher my hair. It was uneven in the back, there were no layers at all (and I asked for heavy layers for volume) and no bangs at all (which i asked for chin length curtain bangs). She told me I was done, and I told her "No, you didn't do anything I asked for". She sighed really heavy and just flew through my hair with thinning shears. I left completely unsatisfied but with no confidence that she had the ability to fix it. I went straight to another salon who had to fix her mistake. I ended up with my hair 2 inches shorter than I wanted. She is outdated and needs an employee as she told all of us, she is the only one who works there. Never going back.