Extremely unprofessional, very poor customer service and nasty attitude is all I received from this place. They don't open on time so they inconvenience their customers being late. What good is it to make an appointment if the place isn't even open for business? They didn't listen or care about what I wanted. I am not picky but when I give simple directions as to what I want I didn't think it would be that hard. The salon was dirty (hair was not cleaned up, the trash was over filled, the sinks were dirty, the "check in" area was full of dust and hair), it smelled moldy; the cape I wore reaked of some one else's cologne! And they have kids running around screaming. It's supposed to be a salon not a daycare! Will not recommend to anyone and will not be back!! *** BTW it was NOT back to school time when I was there. I don't mind children as I have my own but it's very sad you have to blame children for your lack of professionalism.