Great Clips

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3.4 Google Review

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10260 Coors Bypass NW #Ste C, Albuquerque, New Mexico, 87114, United States

(505) 899-7393 www.greatclips.com/salons/6104

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Google Reviews

Jennifer Borkowski

Jul 5, 2018

So far my experiences rudeness. I took a chance at this location as once before I had to come back and have another stylist Fix my hair . ( about two years ago) .this time I had a great cut from . Juana . I called yesterday and asked to make an appt with the lady who cut it the last time she said it was her and said her name was. Juana . I explained I had to work till 3 and she responded by telling me she got off at 4 I asked if 320 would be a good time. She said yes of course. At 323 I came in see. Juana and was approached by a lady who spoke so loudly to me . I felt scolded because she said We don't make appointments! You'll have to be put as a walk in!, I politely said I spoke with Juana yesterday and we have an appt for 320. She.rose her voice again and said we don't make appointments! Asked for my number and told me to wait. It's been about ten min and haven't been see yet . I will continue after my cut .. I'm responding a couple days late.. I was called a few minutes after my post.. Stylist excellent, apologized for misunderstanding. I received great service from her. Very professional. BTW...the rude lady was named. I also received an email from owner...

Ari Wellman

May 20, 2018

Checked in online and the site said there was a 70 minute wait. That seemed super extreme for a haircut on a random weekday.. til we got there. 2 stylists were with customers, though it was clear that their conversation with the hostess, hostess trainee, and another customer/friend was waaaaay more important than anything else that was going on. Edited to add- I devoutly hope that this was responded to by a bot of some kind.. otherwise, you literally just asked me to forward details you were looking at when you put in the response to another party within your organization. And congratulations, your action has taken me from a mildly irritated customer that was leaving a review I was prompted for to a former customer who will go find another easy spot for hair trims. Heaven knows there's a few around here.

Cecilia Maestas

Jun 7, 2018

Loved ut my haircut came out cut. Our sons first haircut was a success with ease. Coupons sent in the mail were an added plus.

Moses Allen

Jul 8, 2018

Standard haircut. Nothing more. Better to check in online than drop in store.

Dennis Weiler

Apr 23, 2018

When one stylist finished up I was next on the list. She got a broom and cleaned up her own area and then disappeared. When she reappeared she was cleaning the area of another stylist who had just finished with his customer. They both came up to the counter and spent a couple of minutes at the computer. After some additional discussion a couple of women walked in and they looked at each other and finally the male stylist called my name. I didn't appreciate having to wait while the one female stylist stalled for some reason. I felt slighted.