This is the worst place ever. My 12 year old went with my nephew on Saturday, July 21 for haircut before a party where he was giving a toast. I got a frantic call from my son saying the stylist shaved off half his eyebrow. Of course, I rushed to find my son distressed; he was being made to think it was all his fault. The Manager on duty said to the two boys that he would give them a $5 discount (are u kidding me!). I demanded to talk to the person in charge who had no explanation of why this happened. Worst i had to ask for an apology. He also told me he could do nothing about it and i should go to a eye brow place even though they had stylist in the salon. I also demanded to talk to the stylist but the manager on duty told me that i'd had to wait since she was with a client. I was beyond livid. I called the owner who was much nice and started with an apology and told me that she doesn't understand how an experienced stylist could do that. She also refunded the entire amount. Finally the culprit stylist came up and instead of apologizing starts telling me how my 12 year old son moved and she shaved his eyebrow (in broken english)...really!!!! My son is a smart, gifted child who has been having hair cuts since he was 12.... besides if he was moving..she should have stopped and told him to be still. Anyways then another woman there was kind enough to show me how to make it a little presentable. The one star is for that. After closer inspection at home i also found that she had shaved off his hairline and half his side burns. I dont think the stylist at the salon is licenced or trained. Sorry Shilpa (owner) ...you ought to do better than that!!!