If I could give the blowout 0 stars, I would. I was so excited to try drybar, and the disappointment was awful. I made this appointment for my birthday and the only result was creating unnecessary stress. Not only was the initial styling of the poorest quality I've ever received, when I asked the "stylist" (she did not seem to have experience with hair or knowledge of the styles offered at drybar) for someone else to do my hair, she insisted that she fix it. I had to demand that someone else do it after she failed a second time. I left fuming with frustration, called the "contact us" number, waited on hold for 15 minutes and was ultimately late to my birthday plans (due to the fact that I estimated 45-60 minutes for my appointment and was there for approximately 1 hour and 40 minutes.) I will never waste my time with drybar again and I will certainly not think to rely on what seems to be a poorly staffed, and poorly run corporate chain.