Really depends on who you get. Prices have recently increased which didn't make me happy. I get a simple buzz all around and some of the people have trouble even doing that. If they talked less and stopped telling me how nice the short hair will look with my beard maybe they would do a better job.
Also, depending who you get, sometimes they will charge for my beard and sometimes they don't. So I just do my beard on my own now.
If it wasn't in the same shopping center as my daughters daycare I don't think I would necessarily make a trip over to it.
One definite positive is the app only because I can check in and then usually skip whoever has been sitting there when I walk in.