Lauren is a superstar. She is beyond talented. She listens closely, asks good questions, and then knows exactly what to do to meet the clients hair goals. I had recently had my hair done at a DIFFERENT salon, and I was super unhappy with the results. Had lost a ton of confidence in hair stylists. Then I saw Lauren. When I told her I was unhappy with my hair, she immediately understood the many things that were wrong. When telling her what I wanted, she listened to what I was saying, and it was clear she had already planned to do all the things I wanted because she is just that good and knew exactly what would look good on me. Throughout the process she worked with me, answering my many questions. The end product is spectacular. I couldn't be more happy, she did exactly what I had wanted from the beginning! Confidence restored :) Lauren is just one example of the many positive experiences I have had at Joule. They just have a great atmosphere there. They are very good at welcoming in their clients and making them feel at home. I have decided I am only ever going to Joule from now on, and hopefully I can stay with Lauren for as long as possible!