Very disappointed with my choice to get my hair done at House of Hair. I asked for my roots to be touched up to match the rest of my platnum hair. Nikole decided, without discussing it with me, to do a color job instead of a bleach. It did not turn out. My roots are now strawberry blonde while the rest of my hair is platnum and unfortunately it does not blend. She explained near the end of the appointment after the color was complete that she did this for the health of my hair, but I felt blindsided and, contrary to her statement that she "does not like to lie to clients," felt deceived. Next time I'll go to someone who respects me enough to discuss what is best for my hair and agree upon a solution together.