Ulta Beauty

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4.1 Google Review

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3632 W Dublin Granville Rd, Columbus, Ohio, 43235, United States

(614) 717-9046 www.ulta.com/stores/columbus-oh-1080

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Google Reviews

Allison Thorsen

Jan 8, 2022

I’ve never felt more uncomfortable in a salon chair. I had an appointment for accent highlights. The person doing my hair had to ask her manager how to do accent highlights. I should have left then. She was having a hard time figuring out how to do it and her manger came up and whispered to her at one point “you need to hurry up. You have a 12:30pm.” When she was done putting the 12 foils in I could tell something was wrong. She went over to her manager and I could see her pointing at my hair in the reflection of a sign. She came back and was trying to work the dye towards my scalp to fix it. I was supposed to have an olaplex treatment and told her if we were over our scheduled time we didn’t need to do it. She said we had plenty of time. Then I was back in the chair I saw the time and said she didn’t need to dry it because we were an hour over and I had to get to work. She dried it a little and I saw that my hair didn’t look any different. She didn’t highlight it at the top where I had asked to be done. The only places you could see she did the dye was 2 inches from my root and looked horrible. The manager came over and said she should have done 2 foils on top. They took off 10% and said if I wanted I could come back and they *might* discount a couple foils to fix it. No apologies or anything. Absolute nightmare.

Taylor Mayse

Dec 27, 2021

Mikaela was absolutely amazing! She helped me through buying a moisturizer, primer, concealer and foundation!! She helped me pick out products that were best for me and my skin type. SUPER THANKFUL for her and her knowledge 😊❤

Mallory Alex

Jan 3, 2022

The people working the registers here are so confusing. They kept confusing me about what coupons I could and could not use. They just yell and stare at you the entire time instead of helping you out. Will be going to other ulta locations from now on.