The first time I went - late April, 2017, Talaysha was really personable and did a wonderful job explaining what to expect with transitioning to natural and what she was using on my hair. I was very pleased with her results. Early May, I had another good experience with Talaysha. So I thought, great.. I found a place and person with good service.
Then, to my dismay, I get an email about a week later that stated Synergi was ending their contract at the Gahanna location effective June 1st. When I called, I was told that there was no change in staff or stylists so I made another appointment for early June and assumed my appointment was with the same stylist.
However, when I arrived, the stylist were different and I couldn't remember the stylists name at the time. Shatoya did my hair and, although she was very nice and personable, I was not pleased with her work. She put too much oil in my hair then tried to blow dry it out with not much success. When she was finished, my hair felt like a wig and was not fully flat ironed.Yes, I could have said something but I didn't want her putting a flat iron to my hair again since it is not good for hair. So I basically paid for something I could have done better myself.
I called the salon to find out the name of the first stylist and was told her name is Karolla. So I made another appointment for her. Upon arrival at the next appointment, I immediately noticed she was not the same as the 1st stylist. So I quietly walked out.