I had my hair done here twice by 2 different stylists. The first visit was really bad. It was a cut and color someone at Supercuts could have done. I gave the salon a 2nd chance.. I guess I figured it was such a nice place, a different stylist was sure to be skilled. Wrong. The 2nd visit was just okay. I asked for a basic haircut, a trim with a few layers. She put one layer in my hair and didn't finish blow drying it. My hair was so frizzy when I left. The woman at the front desk wouldn't even look at me in the eye. Both times I felt very rushed, like not enough time was blocked out for the appointments. It looks like a professional salon and spa but the skill and experience of the stylists DO NOT match the prices. If I'm paying professional prices, I expect a skilled stylist, and a relaxing experience. Jara Herron Salon and Spa offered me neither. I won't be back.