The actual worst haircut experience of my life. My kid, who had a big head of curls, just wanted a trim to make it even. The girl said his hair was too matted (it gets matted instantly, and it's absolutely possible to detangle, but it does take effort). We compromised & asked her to keep it as long as possible, and she shaved it all off before I could stop her. There are bald spots & long spots & no shape or fade whatsoever. They didn't charge me for it, but I've already spent more than it would have cost, just trying to make it so my kid can live with it (buying a new hat, which may or may not be enough). And the stylist wasn't even nice about it.
My other kid, whose hair is super easy, was also unhappy with his haircut. Just an awful experience all around.