My son went in to get his haircut. He had checked in online before hand. When he got their the person confirmed he was on the list. After a half hour the people working decided it was a different person not my son on the list and instead of the fixing the problem they singled him out and started laughing at him, making fun of him and told him he would now be after 4 people who had just walked in an added to the list (the list that usually is displayed but for some reason not today). Soon all the people staff and customers were laughing. My son was embarrassed and left. Very unprofessional staff. Not sure how they cut hair. Ended up going to Sport Clips where they have profession, nice staff who did a great job on his hair.