Marcos. Marcos is continually disgruntled and rude. He gave our youngster a haircut so bad we decided to drive back to have it fixed. Rather than fix it, Marcos told us how to cover up the mistakes with hair product (which we don't buy or use). Another woman was kind enough to fix it for us after she finished with another client.
I went back a few weeks later and Marcos did my haircut. He was forceful and not gentle, and my wife told me my head was very red after the haircut. Days later, I'm still finding hairs that were not cut and are jumping out. He also was condescending/confrontational to another client who didn't provide his phone number (client stated they'd never been to a Great Clips, which Marcos made very clear he did not believe.)
I don't know if this is enough for my family to stop going to this location - but it's enough for me to stop going.