Halo hair

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4.6 Google Review

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1728 E Passyunk Ave, Philadelphia, Pennsylvania, 19148, United States

(215) 463-2200 www.halohairphilly.com

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Google Reviews

vinki oberoi

8 months ago

I never write negative reviews as I am from a marketing background and know how it can hurt a brand. I went to Halo Hair place to get my 2 year old son’s haircut and the staff was not prepared to handle a child’s haircut. Why would you offer a child’s haircut if your stylist cannot come near a baby. The stylist looked frightened as my baby was not settling to get a haircut. My baby was anxious and cried as we were trying to settle him for the haircut. We told them to give us a few minutes as we worked through making him friendly with the environment. I understand babies are unpredictable and on a given day he might not give in easily. But the staff was rude. In a few minutes we were told to leave as my baby won’t settle in. We traveled from far and they didn’t bother to give us another time/date to come back. They asked us to leave and take a walk and NEVER bothered to call us back. I went back to get my phone as we left in hurry, The staff didn’t EVEN ASK or LOOK at me in the eye. They told me the screaming of my child is making the staff uncomfortable. When you offer child’s haircut as a service, you have to be prepared for uneasy kids/screaming. You have to be ready to give another date or at the least be understanding of what the parents and the child are going through.

Leah Tropea

11 months ago

I have been in Philly since October and have been searching for my perfect hair salon. I found it and my perfect stylist! Samantha is amazing! She always understands exactly what I want, even better than I do. She is professional and friendly. One of my favorite things about Samantha, besides her styling skills, is that she doesn't feel the need to talk to me the entire time I'm there. We have some friendly chats but sometimes I just want to sit and read my book and relax. I've had a lot of stylists that feel the need to talk during the whole appointment. Not Samantha, she's not too quiet, not too chatty, she's just right. BTW, also love the salon! It's close to me, comfortable, and all the people that work there are professional and knowledgeable.

Ellen McQuaid

9 months ago

Three weeks ago I tested positive for COVID and had to cancel my hair appointment (~26 hours in advance). I was very upset I had to cancel as I was leaving for my honeymoon that week and wouldn’t be able to get my hair done. When calling to cancel and reschedule I was informed I’d be charged the full 100% of my service. I let them know that I’d be willing to come in with a N95 mask on as I really didn’t want to cancel but didn’t want to get anyone sick. The receptionist informed me that it was their policy they’d have to cancel since I was sick and would only charge me 50% of my service and give me 10% off of my reschedule appointment. That was already very frustrating since I was willing to come in but it was their policy to cancel but they were still charging me? My appointment was rescheduled for today at 1:00PM. After getting back from my honeymoon I realized I didn’t receive any reminder/confirmation texts about my appointment. I called and asked to confirm my appointment was at 1:00PM. The receptionist informed me that there was no appointment booked for me and that they didn’t have any availability today, this week, or next weekend. There was no sympathy for the situation or understanding about previously mishandled appointments. I have my wedding reception next week and now will have to find a new salon because this place is never getting my service again.

Wendy Davis

9 months ago

My first experience was amazing, Heather and Ava at (Halo Curl Old City) are truly gifted artists willing to share their knowledge. I learned more than I ever knew about texture and product application. Everyone is personable and the atmosphere is welcoming. Stop by, you will not regret it!

Annabelle Bradstreet

12 months ago

Such a good experience!! I literally never leave reviews, but honestly was so happy ! I had a haircut done at another salon a couple months ago that I wasn’t happy with and I decided to come here to get it fixed. Samantha took the time to find out what I wanted and what my goal was for my hair (which to be honest I hadn’t thought about) and now I actually love my haircut. Thank you for listening and making me like my hair again! What a great spot!!