I went into the Haircuttery located at The Shops at Borders- 515 Route 73 South, Marlton NJ on Friday 12/3/2016 around 2pm. I had my eyebrows waxed and at the time mentioned to the technician that the wax was hot. She blew on the wax and continued. Then I went to pay. I was told it was $10, which I thought was strange because I am normally charged $8. I asked for a receipt but was told the printer was down so thought nothing of it. I tipped the technician $2 and was on my way. When I got home my eyebrow started to throb. Quickly I realized I had a bad burn which eventually turned into a blood blister. This was awful to have on my eye over the holiday weekend. I called the salon and they stated that this was probably because I have sensitive skin (which I do not and I have been to the salon to get my eyebrows waxed at least 6 to 8 times a year and never had this problem).
Since the salon was not helpful I called the corporate office. The corporate office said they saw I went into the salon on Saturday around 4pm. I know for sure I went on Friday at 2 because we had a company holiday party I was getting them done for. In addition I have text messages to a coworker on Friday saying that I was going to get my eyebrows done.I was told told they saw I was charged $8, which I know again for sure I was charged $10 because it is always $8 and I remarked that they raised their prices. Clearly there is some kind of skimming operation going on at this salon and they do not care about their clients. I will never go back again and will be letting my friends know as well. If I could have given a 0 star review I would have.