Bad
I wanted to do the perm for my birthday, instead a got a haircut of 1/4 of my hair to "freshen it up " and a "pretty blow drying" with hot air to give a nicer look , in spite of me saying I did not want a hair cut. I was told it is just freshening to give a flow. There was nothing left to make a perm on, and darker hair was showing so I had to get it colored lighter, and it did not work. The girl did not match the color. She tried just to make the hair look nicer at that moment in spite of me saying I am not going anywhere that day, it seems that I was not heard or not understood at all. She just was doing what she thought is better, not what I wanted. I need to let the hair grow for 2 months and then find a better service.