I made an appointment with this salon several months before my wedding this past Saturday. Everything was planned out: run through appointment on Friday of hair and make up for me and then, my four bridesmaids and I would get hair and makeup done Saturday morning. I also got a quote for a certain amount that included all five of us and I was told I would NOT pay for the run through on Friday. I budgeted for that amount. I called a few months out and then a few weeks out just checking in and all was good to go. THREE DAYS before my wedding, I get a call that the girl that was supposed to do my hair was double booked and that someone else would do our hair and make up. I was ok seeing someone else until she said that there would be an increase of $15 for hair and then make up per person and I would get charged for Friday!!!! I was pretty frustrated but there was no way I could squeeze us in anywhere else since it was too late now. We arrived on Friday to the hair stylists taking selfies and doing their makeup at their stations. We were appalled at the unprofessionalism! They did a great job on my hair and make up that day, thankfully. We arrived Saturday morning early to get started. My hair and make up turned out great again but my poor bridesmaids received horrible makeup (all the same stuff when they all have different skin tones!). Their hair turned out beautiful though, thank goodness. We individually paid, even though I had originally planned to pay for all of my girls until the RIDICULOUS upcharge! My girls had to rush to the venue and fix the damage done to their makeup before getting dressed for pictures. I did not want to make a scene in front of other clients but I just wanted to share my disappoint in what was supposed to be the best day of my life.