The service was ok. A bit rushed, but I like the team work style the use to keep things flowing. The girls who handle the between steps are super sweet. Honestly, I really enjoy getting my hair and treatments done here except one strange thing. There seems to be a huge rule that you cannot even mention using salon grade products outside of Aveda, judging by how awkwardly the stylist skirt the conversation when trying to explain what products are used on their customers' hair. You'd think they'd realize the importance of knowing that information while working with customers who really care about the health and ethics of their hair products. It can be so frustrating not to be able to truly communicate with your stylist and then having the awkward void they created be filled with a plug for their own products. Why would I only use one brand of product on my hair? I don't need to be shamed for diversity in the products I use. If anything, their strange interacting style when it comes to the topic ensures I will absolutely not buy any product from them ever. Needless to say, I'm presently looking for a salon that lets me have open and honest conversation in an otherwise comfortable environment.
**Also, Aveda is owned by Estee Lauder, which is absolutely not a cruelty free brand given that they sell their products in China were it is illegal to sell such products without first testing on animals in quite horrific manners. If you're looking for cruelty free products this is not the place for you. Don't let the bunny fool you. It is misleading advertising, to put it lightly.