I went and had a perm on October 5. I showed them a picture of what I wanted (loose curls), yet somehow, I have been left with curls so tight that my little teacup poodle and I could be twins. I'm sure it may sound amusing, but I have been in tears since I left their salon. I have been growing my hair for 12 years and in one day, I ruined it here. My hair is falling out all over the place. I'm pulling it in clumps every time I touch it. I wish I had never gone here. When I left the salon, the girl a the desk asked if I wanted to leave a tip. Because of other customers there in line, I felt embarrassed not to, but truth be told, I didn't want to pay at all. I will now have to begin the very long journey of growing my hair out again. I'm really so heartbroken. And all I wanted was one day to treat myself at a salon.