Unfortunately, there's no option to give it less than one star. So I made an appointment here a few days ago. Checked out their website, prices, everything checked out. I wanted a Brazilian blowout and color. The website had the blowout at $95, and color at $65. Of course, I've gotten my hair done enough times to know that you always pay more than the quote, so I was prepared to pay about $300. My hair is short. Like barely at shoulder length short. There was a time when my hair was down to my waist, and I paid about $300 for a highlight and blowout, so I assumed this was a very generous estimate.
I get there, and they quote me at $250 for the color and $200 for the blowout, and she says "but it will probably end up being more at the end." I tell her about the online prices, then she turns and starts speaking to her boss in Spanish, not knowing that I understand Spanish perfectly. She's saying "maybe we should charge her $150 for the blowout," and boss says "no, don't charge less than $200."
So I interject and say I was ready to pay $300, but I'm not paying their quoted price. Now, again, $300 is still twice more than their online price, hence a pretty generous offer, but no, she says she can't take less than the $450, but if I'm short on cash, we can just do the color for today. I got up and walked out. That's not how you do business.