TONI&GUY Hair Salon

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4.2 Google Review

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1900 Preston Rd #199, Plano, Texas, 75093, United States

(972) 202-5550 www.toniguy.com/hair-salons/plano-tx/preston-park-village

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Google Reviews

Unaiza Abbasi

Sep 20, 2023

I had appointment for haircut and color, Claudia didn’t want to touch my hair because she thought I did boxed color three weeks ago. I have done professional color and she seems to ignore what ever information I was giving to her.. I wanted highlights which was so do able and I done it before. Bk gave me Haircut she did good job styling my hair but she didn’t gave me haircut what I wanted. I asked her to give me layers instead she gave me long layers with texturizing. Seems like she was scared to cut my hair since I have thick and curly hair. I could have get the same haircut at super cut. And paid lot less.

Anne Malone

Sep 23, 2023

I have been getting my hair cut at Toni and Guy for 25 years. I have short hair so I am in frequently. Until now. I showed up early for an appointment and was not feeling well. When I asked if I could reschedule I was told I would be charged 100% of the service. They just lost a a faithful customer of poor customer service. And haircuts and color have become exorbitant. Everytime I go in the price bumps up 5 to 10 dollars.....because Covid. They are going under and it is obvious why.

Victoria J.

Jul 9, 2023

Was very disappointed at Claudia’s unprofessional conduct. I came in for a scheduled mini partial (highlights around the face). She asked what needs to be done, I stated it was booked for a mini partial. Also i pointed out that I did my roots yesterday but not to worry as that’s not where the highlights need to start. She said she doesn’t feel comfortable doing my hair. When asked why she said it’s because she would need to go and find where it had been previously highlighted to follow the pattern. But I had already stated this in the appointment booking that this was the scenario. It was clear she didn’t even read this. Then she storms off to the reception and disappears. I’m trailing behind her. By this time im a bit confused as I thought that’s what a stylist is supposed to do, work to do highlights and find those pieces around the face. But not Claudia. Besides I was advised by the previous T&G to come in to lift it once more after first time. I even offered Claudia the product number they told me to share with the next T&G stylist to finish the job. When I asked the receptionist to go back and ask her to clear the air and finish the conversation with me to clarify her reasoning before I complain to manager, Claudia refused stating I had an attitude. That’s laughable. I did nothing but answer questions. At that’s when I truly realized this is a low class individual, but that also this Toni & Guy has chosen to hire such unprofessional people. Would appreciate a manager to reach out on this. Thanks, Armi

BamBam Bowerman

Sep 3, 2023

I have been a T&G fan for 22 years nearly, and have only strayed a couple of times. Those were huge mistakes and I have since never "cheated" on going to a fabouls T&G Salon! I have been to a few over the years, and I loved the warmer feel of this one with the black and gold accents with the rich colored wooden cabinets, versus the modern studio look of the salons that are mostly white.

Kristin Snell

Aug 20, 2023

Kim chi is who does my hair, she’s excellent!! If you need highlights or color she’s the best. My hair looks amazing, looks natural. I highly recommend.