My daughter had her hair braided less than a week ago and her hair is already falling out. No one answers that phone. I made an appointment the day before to get it done at 6:30pm. A job I was told would only take 2.5 hours. So I went home and came back to only find out they didn't start until 9pm. We didn't get out until almost 2 in the morning. The only reason I didnt complain was because my daughter was excited about getting her hair braided. It cost $160. We are a family of 8 and spending that kind of money on hair was a special thanks you for being obedient.