The SALON by InStyle

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2.9 Google Review

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2607 Preston Rd, Frisco, Texas, 75034, United States

(972) 712-0537 stores.jcpenney.com/tx/frisco/salon-frisco-tx-2795.html

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Google Reviews

Jackie None

Sep 22, 2017

Had a great experience with Mai this morning! (wash/cut/blowdry) My hair was looking pretty long and tired, every salon/stylist I went to previously would just follow the same haircut I had: bangs cut straight across, and length cut about an inch off the length- yawn... but Mai took the time to look at my hair, the shape of my face, and listen to what I like and dislike. She made great suggestions for layering my bangs which now taper properly on the sides, a much shorter length, and tips to style my hair for more volume. I ended up with a beautiful blunt cut that looks great on me. I feel so great, and have had many compliments at home and work. Thanks so much Mai! I will be back.

DARIO VERA

Oct 7, 2017

I feel Robbed! The hair dresser doesn't know anything about color . Even I brought a picture she didn't get even close of what I wanted on my hair . Not happy no coming back . michelle

Madeline Keck

Jan 18, 2017

Absolutely fantastic! Have been needing a trim for months, went in around 6 pm. and they had nice availability. Lovely girl named Miracle took care of me- wash, trim, blow dry, and styled my hair. She works magic with a curling iron. Ask for them to spray a "dry wax" product, and your curls will last for sooooo long. I got them done i the evening, went to bed that nigh with my hair down, and woke up the next morning to nearly perfect hair! They didn't come out until I showered, and they held up through running and rain. All in all a great experience. Next time I'm getting my nails done!

Urooj Alam

May 4, 2017

In short- PAY FOR THE SKILLED STYLISTS. Like DAISY! This lady has been doing hair for decades, and it shows. I have to say that I came to JCP and the girl who initially cut my hair was clearly a beginner. She couldn't shape my hair properly, add texture to my thick hair, or thin it out, so my hair made a choppy triangle silhouette when she was done, which I can't stand. Even with the pictures of the cut I wanted, she struggled. Another more experienced stylist stepped in at the last minute and attempted to correct the cut, but there was just not enough time, and it wasn't getting much better. I went home disappointed with my cut, considering that it was uneven and not really what I asked for. When I called back and explained the situation to the receptionist, she set me up with Daisy. I was nervous about letting another stylist take yet more length off my already shoulder length hair... but Daisy did not disappoint. She's truly an artist. With each snip of her shears and each texturing stroke of with her blade, my hair began to take form into one of the 2 best haircuts in my life. She very skillfully and artfully carved my hair into the finished product which exceeded my expectations. She's a Master Stylist- for a very good reason. She really is talented. I highly recommend her and will be going back to her even though it will cost me more. I know it's worth it. SEE DAISY!!

Suzanne Karl-Brigman

Dec 31, 2016

I first have to say that I love the stylists here. If I were reviewing just them, they would get five stars. Especially Elaine. She was nice, informative, a great conversationalist, and gave me a great cut. My 4-year-old son has also had cuts there twice, and it's been great. My two-star review is about the front desk and management. Let me illustrate. My first experience here was to get a cut for my son. We had scheduled his appt with a designer (not as expensive), and we showed up to the appt, but the stylist was not close to done with his previous client. Apparently something had gone wrong in setting the color, so they had to do it again. The manager(?) said so-and-so was available, but she was a master cutter (expensive) and I would have to pay that price. I said I couldn't pay that price, and the manager and the master stylist bickered in front of me until the stylist herself said she was willing to take the original price that I had agreed to with the designer. Another example. I was sitting in the waiting area for my own haircut, and someone finally comes out (the same irritating lady from the first experience) and asks who I am here to see. I say "Elaine," and the lady laughs at me like I'm stupid, and says no Elaine works there and I must be talking about Eleanor. I said no, I mean Elaine. She goes to the back and talks and laughs with another women for 10 minutes before coming back out and says that there is someone names Elaine that works here who just started. Shouldn't she know who works there before saying otherwise? I would also like to point out that before the lady even talked to me, she walked past me to the front desk, stood there, the phone rang, and asked herself if she should pick it up or let it ring. She let it ring. I will use this salon again, only for the stylist I like, but just be wiling to deal with the unprofessionalism that is the front desk and management.