I have been there three times to get my eyebrows done. The first time, I was not 100% sure what to expect. The lady did not introduce herself and ask me how I wanted my eyebrows done. However, she did a decent job. The second time I went there, my experience was amazing. This lady introduced herself and asked me how I was doing, which it is always nice. She was so meticulous and amazing that I asked for her name. I wish they could offer a way that we can book the person online. As another person said, it is matter of luck who will do your eyebrows and I don't like that. In my third visit, I was not satisfied because I had such a great experience during my second visit that I was a little dissapointed.
Anyways, it would be great is they implement some type of system where you can book your favorite lady.