Been coming here a couple of times, this sadly has been my worst experience, I waited outside an hour to be the first in the door, and rather then that because two guys had checked in online, which I didn't know you could do, jumped ahead of me, both ladies were aware I have been waiting outside to be first, even talked to one of them about it when they were outside going in. After that they were unprofessional, spoke in spanish to each other and didn't pay attention to the customer (me) joked with each other and didn't pay attention to my hair, I ended up just telling her to buzz cut it because, to me she had messed up and I didn't trust her to fix it.... will more then likely not come back here again. It's really hard to find a good great clips with employees that have customer service.