Design Team Hair Studio

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3.3 Google Review

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3930 Louetta Rd ## G, Spring, Texas, 77388, United States

(281) 907-0875 www.designteamhairstudio.com

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Mary Stevens

Feb 11, 2017

This was my first time to visit this salon and I picked it because it was close to home. My son and I stopped in here because there was a large sign in the window advertising "Walk-ins Welcome". Well, apparently they aren't. My son and I walked into this salon at 4:15 on Saturday. There was one customer in a chair, one person working on that particular customer's hair, and three other people standing around. No one spoke to us when we walked in. Instead, we were met with blank stares and whispers as if we had interrupted a party. When I asked if they could do a quick trim on my son's hair, the response was, "ummmm...we don't have time". I asked if they were closed and the reply was "no". Confused, I asked what time they close and got a quick reply of "5:00". My response: "We will go somewhere else". And we did. I was able to drive to another salon where we were greeted when we walked in, waited on a couple of other customers, and still had my son's hair trimmed nicely all before 5:00. We learned our lesson. Just because it's convenient and close to home doesn't mean it's worth it. I much prefer to go out of my way to be treated respectfully and made to feel welcome. People remember how you make them feel. Customer service is key!!

Priscilla Haynes

Mar 31, 2017

Always a great hair cut. Pam and Paola know how to do great color, too. Many of my family members go here, too. That says something!

Erika Compean

Apr 2, 2016

I've been a customer for 2 years now and I will never ever go anywhere else. Paola is by far the best of the best. From the color to the cut of my hair she always gets it right. I love going, the experience is amazing and the owner is very attentive

Oliv

Apr 21, 2017

Their customer service is way below what I expected, never met a more rude salon owner like Pam. The color I got was so bad I dyed it back to my natural. Go somewhere else!!!!!!

Tiffany Johns

Sep 28, 2015

I have been getting my hair done at Design Team for almost 10 years. Great customer service and atmosphere. I have never left disappointed and even if I was they would greatly offer to fix whatever I was unhappy with. They are up to date on the newest styles but also accommodate traditional looks and kid friendly cuts. I recommend this salon to all my friends and will continue to go there!