Where can I start... I was in Houston, for a special occasion. I went there because I read the google reviews and was in the neighborhood. Wow , she doesn't listen to her clients. She stated, she has 20 + experience. She forgotten the most important rule , She has forgotten to listen to listen to her client. My hair had recently been color 1 week shy. She didn't even know if she used sulfate free shampoo 😲. Asked her if she put products into my hair . She doesn't use , but she sells them. So I had my own . She hesitated on using it .I could on and on . Bad experience. Just laughed it off . What's choice did I have . Was in a hurry and was limited on time . Dam should of went to visible changes. Would have paid the same price .