After reading the reviews of this place I wasn't to sure if I wanted to go but it is close to home and very convenient. I have been a couple of times and really didn't like the outcome. I decided to give it one more shot and have been going every since. I get my hair cut every 4 months or so and I ONLY use Vernice. She is very sweet and definitely KNOWS her stuff!! She is a great asset to this company because even though the reviews aren't great and I most likely would not have come back before. Vernice was able to make things right again, with such a positive attitude!!! I would and have recommended others to give them another try.. but ASK for Vernice!!