This was one of the worst haircut experiences of my life. Upon arrival I was greeted nonchalantly by one of the barbers who asked me if I had signed in online, I replied that I hadn't, seeing as I had never been to any great clips before, and expected a short explanation on how to do so. Instead, she just went on asking me questions about my information as if I was in their system and when I clarified that I wasn't, she gave me a nasty look. After my name was put on the list I was called right away, where the rudest employee I've ever encountered asked me how I liked my hair cut. Before I even finished telling her how I liked it she began sawing off hair left and right, the whole thing took 2 minutes which was way too fast considering that I like the top of my hair to be cut with scissors. The worst part of the entire experience was when she straightened my sideburns without asking me if I wanted her to do so, and in the process she SHAVED HALF OF MY BEARD OFF without so much as a whiff of permission from me! Disgusted with her and the whole place I payed quickly and got out of there, but I'm going back to get her name and to give them an earful. I wasn't expecting much when I walked in there, but I definitely didn't expect a hackjob haircut and the worst customer service I've ever experienced. If you're considering this greatclips as a potential barber for you or your children: do yourself a favor and don't.